Terms & Conditions

  1. Unless otherwise agreed in writing these terms and conditions shall apply to all services undertaken by the subcontractor (The Business Studio) to the client (person or company engaging The Business Studio services), to the exclusion of any other terms and conditions that may appear on any purchase order of the client from time to time.
  2. We are sure you understand how important it is as a small business that you pay the invoices we send you promptly. The Business Studio will invoice for 50% of the initial fees at point of this signed contract agreement, which will act as the deposit. The remaining 50% will be billed monthly as the service hours are spent or when the project is launched.
  3. Payment terms are strictly the 20th of the month following invoice. Payment for the services undertaken by The Business Studio shall be made without deduction or setoff of any kind. Interest may be charged at The Business Studio discretion on a daily basis on account balances remaining unpaid after the due date. Interest will be charged at the rate of 1.25% per month. The Business Studio reserves the right to turn off the client’s website if account balances are more than 30 days overdue.
  4. Website Hosting fees shall commence on the agreed go live date and shall continue on a month-to-month basis indefinitely unless expressly terminated with one month's written notice. All hosting charges are due and payable on the 20th of the month, monthly in advance.
  5. Any and all recovery of fees incurred in order to secure payment of outstanding accounts will be charged to and payable by the client.
  6. Project coordination refers to but is not limited to time required to determine objectives, manage production, liaise with the client and other stakeholders, organise and source imagery, etc.
  7. We can’t guarantee that our work will be 100% error-free (we are human after all!) so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages.
  8. We agree to use our best efforts to fulfill and exceed your expectations on the deliverables if you agree to aid us in doing so by making available to us needed information pertaining to your website and to cooperate with us in expediting the work.
  9. Functionality or feature requests above and beyond those listed in this agreement may be considered out-of-scope and an amendment to the budget will be recommended.
  10. Please note, our email accounts are provided as a free supplementary service to our web hosting. Therefore, we will only provide very basic customer support for email accounts. We will confirm that they are working using our webmail service, and we will provide you with the login details and instructions as indicated on this page. If you are having difficulty setting up your email accounts on your own computer, then you need to contact a qualified technician with the appropriate skills to help you on site with your problems. If you require our technical support over the phone, there will be a charge for this. There are no fees for supporting your IT technician. Your IT technician should be your first point of call for help with your email and local network issues.
  11. Projects that remain dormant for longer than 30 days will incur a fee to resume work.
  12. Disbursements are excluded from this cost estimate. For example (but not limited to) travel charges, courier charges, printing & copying, incurred fees, etc.
  13. Please inform us if you have any objection to us displaying this work on our website on completion and following your own public release. We will respect any need you have for confidentiality.
  14. These conditions embody the entire agreement of the parties in relation to the subject matter hereof and supersede all prior understandings, communications and representations between the parties, whether oral or written. No amendment to these Conditions will be effective unless in writing and signed by an authorized representative of The Business Studio.
  15. The above Terms of Conditions are subjected to New Zealand law.